CONTACT
Store Name: ONYX Manchester
Address: 1a Tonman St, Manchester, M3 4FH, United Kingdom
Email: support@onyxmanchester.co.uk
Phone: +31 6 4963 8135
Customer Service Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT)
Response Time: We aim to respond within one business day.
About Us
ONYX Manchester operates as a UK fashion brand which delivers premium clothing items that combine fashionable designs with comfortable wearability and functional everyday use. Our company provides customers in the United Kingdom with their preferred fashion trends through an effortless shopping process.
We are honoured that you selected ONYX Manchester because our team exists to assist you in achieving confidence and inspiration through effortless fashion choices.
Our mission
Our company mission involves predicting upcoming fashion styles to select products which match current customer preferences at prices that stay affordable throughout the entire year.
Our organization focuses on creating an environment where quality stands equally with style and customer service receives top priority.
Our vision
ONYX Manchester plans to establish itself as a leading UK online fashion retailer which delivers modern designs at affordable prices with excellent customer service.
Our company will develop into a leading accessible fashion brand which will expand its product range while enhancing sustainability practices and building strong relationships with British customers.
Our Core Values
Customer Appreciation
Our organisation dedicates equal value to all customers while providing attentive service during every contact. Your feedback helps us make decisions which leads to improvement and business expansion. Our organisation exists because of your support.
Quality & Reliability
Our company provides carefully chosen products which fulfill three essential criteria of durability and comfort and design excellence so you can shop with complete assurance.
Trend Awareness
Our team monitors UK fashion trends to create collections that match your modern style and everyday needs.
Transparency
Our company maintains open communication through direct and transparent information about products and policies. Our goal is to provide you with complete understanding and reassurance throughout your entire experience.
Accessibility
Fashion products should remain accessible to everyone. Our company maintains affordable prices which do not affect the quality or design of our products.
Continuous Improvement
Our company improves all operational steps starting with product choice until customer assistance to create an enhanced shopping process with each passing day.
Feel Free To Reach Out
Our team offers assistance through phone calls and email support for any questions you need help with. Our team members operate during business hours to answer all your inquiries through email responses which we will send within one business day.